Office of the Chief Information Officer

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Office of the Chief Information Officer

Chief Information Officer: David Nelson
Deputy Chief Information Officer: Scott Flanders

The Office of the Chief Information Officer (OCIO) plans, directs, and oversees the resources to ensure the delivery of information technology (IT) and information management (IM) services that are critical to support the mission, goals, and priorities of the agency. OCIO coordinates activities associated with the NRC's participation in the Federal Chief Information Officer Council. In addition, OCIO coordinates and oversees the development of agency-wide information resources management policy and consolidates office responses to the Commission, Office of Management and Budget (OMB), and congressional inquiries.

The CIO is the NRC Chief Freedom of Information Act (FOIA) Officer and acts as deciding official on appeals of FOIA determinations. The CIO is also responsible for overseeing the agency’s information collection activities in accordance with the Paperwork Reduction Act and OMB’s implementing regulations.

The Deputy CIO, as NRC’s Senior Agency Official for Privacy, has the overall responsibility and accountability for ensuring NRC’s implementation of information privacy protections.

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Chief Information Security Officer

Director: Garo Nalanbandian 

The Chief Information Security Officer (CISO) manages the daily operation and implementation of the agency’s IT security strategy. Conducts continuous monitoring of current IT security practices and systems and identifying areas for improvement.  The CISO conducts security audits and risk assessments and delivers new security technology approaches and implementing next generation solutions.  In addition, the CISO oversees the management of the IT security program, providing leadership to the team and developing staff.  The CISO develops and implements business continuity plans to ensure service is continuous when a change program is introduced, or a security breach occurs or in the event that the disaster recovery plan needs to be triggered; protects the intellectual property of the organization at all times; and devises strategies and implementing IT solutions to minimize the risk of cyber-attacks.

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Division of Resource Management and Administration

Director: Susan Kenney

The Division of Resource Management and Administration (DRMA) oversees budget execution and formulation for OCIO and related performance reporting requirements.  DRMA also provides advice and assistance in connection with the execution and administration of office contracts. In addition, the division coordinates quarterly performance plan reviews, and provides oversight of all aspects of human capital management, correspondence, internal controls and communication within OCIO.

Financial Management Branch

Chief: Heather Jones

The Financial Management Branch (FMB) oversees the agency-wide IT/IM business lines budget formulation and execution activities, such as the agency-wide execution year IT budget data calls and submissions.  The branch manages the formulation of the IT/IM budget for submission to senior agency management and the Chief Financial Officer.  The branch also oversees the development of deliverables consistent with requirements of the agency leadership, Commission, and the Office of Management and Budget (OMB).  Additionally, the branch manages the agency’s IT/IM budget execution including, funding IT/IM contracts, reviewing commitment and spending activities and providing budget planning, acquisition and oversight.  Moreover, the branch maintains IT/IM budget data, facilitation of execution year change requests, and manages the process for making IT/IM purchases.

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Governance and Enterprise Management Services Division

Director: Jon Feibus
Deputy Director: Dafna Silberfeld

The Governance and Enterprise Management Services Division (GEMS) ensures the agency's IT/IM investments, capabilities, and plans are continuously aligned with and prioritized by the agency's mission requirements.  The division also maintains and enhances information security-related efforts, including managing and implementing the Controlled Unclassified Information (CUI) program; manages compliance with laws, regulations, and principles of fiscal integrity; determines measures to reduce costs where appropriate. 

The division is also responsible for a range of planning, architecture, and a variety of cross-cutting operational, organizational services to support enterprise platform services.  Furthermore, it - develops guidance in planning new platform services, including valid cost estimates for future support and maintenance.

In addition, the division manages the lifecycle of official agency records, and the implementation of NRC's FOIA and information collections programs; maintains collections of agency documents, and is the agency repository for industry codes and standards, and other technical publications of the Technical Library and Public Document Room; performs audits and governing IT security activities in the agency; and ensures accurate accounting of expenses related to strategic planning. 

The Director - serves as the Senior Agency Official for Controlled Unclassified Information (CUI) and the Senior Agency Official for Records Management.

Cybersecurity Branch

Chief: Ben Partlow (Acting)

The Cybersecurity Oversight Branch (CSB) implements, and maintains the agency’s information security policies, procedures, and standards. In addition, CSB performs security audits; provides IT security compliance support; manages IT security and reporting compliance information with external agencies; and prepares recommendations for CISO and CIO approval.

The branch provides and develops reporting of cybersecurity and privacy role-based and annual awareness training. The branch also manages the agency’s privacy program and responds to Privacy Act requests. CSB provides Information System Security Officer (ISSO) support for agency infrastructure systems and information assurance (IA) monitoring.

The CSB chief is the Deputy Chief Information Security Officer (CISO) for the Agency.

Digitization, Processing and Records Branch

Chief: Margie Janney

The Digitization, Processing, and Records Branch (DPRB) ensures information management policy, standards, and governance are developed and followed based on applicable laws and regulations and, when appropriate, industry best practices.  The branch also manages the agency-wide records program and records lifecycle management and develops a structured framework for classifying and organizing NRC information.  DPRB operates and oversees the NRC's Document Processing Center (DPC), establishing and maintaining document profiles and access rights, and determining document availability.  In addition, the branch establishes, maintains, and supports agency forms and ADAMS users.  The branch chief serves as the Agency Records Officer.

The branch manages and implements the Sensitive Unclassified Non-Safeguards Information (SUNSI) program.

Architecture, Portfolio, and Investments Branch

Chief: Yen-Ming Chen

The Architecture, Portfolio, and Investments Branch (APIB) oversees the governance and adoption of IT products and technological solutions and manages the Technical Reference Model (TRM).  In addition, the branch oversees the agency-wide IT/IM investment performance and reporting to OEDO and OMB, manages the agency’s Capital Planning and Investment Control (CPIC) policy and processes, and leads and coordinates the Technology Business Management (TBM) taxonomy of services.

The branch coordinates with the Financial Management Branch to ensure that investments align with TBM requirements and agency needs; establishes and supports the IT project delivery lifecycle processes; supports and improves program and project management methods, reporting, and tools; and manages FITARA implementation and reporting. The branch also provides enterprise, cloud, and data architecture support and manages the Section 508 Program for the agency.

FOIA, Library, and Information Collections Branch

Chief: Stephanie Blaney

The FOIA, Library, and Information Collections Branch (FLICB) manages the Public Document Room; conducts outreach to user groups, such as the Public ADAMS Users Group; and manages the Technical Library’s services, including access to subscriptions, cataloging collections, interlibrary loans, and providing reference assistance for other mission-supporting resources.

The branch manages the agency's FOIA program, coordinates with program office staff to release responsive records to many audiences and compiles the required quarterly and annual FOIA reports for the Department of Justice.

Branch staff also are responsible for facilitating the publication of the agency’s Federal Register Notices, draft and final rules, and obtaining clearances from the Office of Management and Budget for the NRC’s rules and regulations.  The NRC Clearance Officer and Freedom of Information Act Officer are members of this branch.

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IT Services Development and Operations Division

Director: Gwen Hayden (Acting)
Deputy Director: Amy Wagner (Acting)
Deputy Director: Basia Sall

The IT Services Development and Operations Division (SDOD) oversees and manages the entire IT service lifecycle, from design through the development process to deployment, and maintenance support.

The SDOD functions are designed to unify development and operations at the culture, practice and tool levels to achieve accelerated and more frequent deployment of changes to production; manage information security operations, including the Security Operations Center, and infrastructure operational security; enhance the coordination between IT Services and other IT/IM functions and further automate processes to accelerate delivery; and manage platforms, systems, services, and related infrastructure in a manner that accelerates delivery and increases efficiency and re-use.
The division is also responsible for broad system, service, support and automation functions, delivery of agency-wide or specialized systems and support services, coordinating line-of-business systems activities, and infrastructure and security related operations.

Application Development Services Branch

Chief: Ramesh Chintagumpala

The Application Development Services Branch (ADSB) handles the integration and deployment of enterprise and business solutions. ADSB supports existing systems and extensible/reusable software platforms and services. It aids the agency transitions to cloud-based software platforms; supports and coordinates line-of-business solutions; and manages mission applications, operations, and enhancements.

In addition, ADSB identifies opportunities to transition to cloud-based low / no-code software platforms for business solutions, content management, records management, search / discovery, and advanced technologies. 

Data Center, Telecommunications and Systems Branch

Chief: Kenneth Dunbar

The Data Center, Telecommunications and Systems Branch (DTSB) monitors systems and network operations; facilitates a coordinated response to outages; manages the NRC data centers, compute and storage; and provides operating systems, databases, and applications support.  DCTSB also manages related infrastructure services and facilities; provides analytical support; and manages enterprise-wide telecommunications contracts for local and long-distance voice and data, unified communications (VoIP), and cabling and wiring services.

In addition, DTSB maintains the Production Operating Environment and Enterprise Development and Test Environment infrastructure; modernizes and refreshes the IT infrastructure; supports cloud offerings such as Platform-as-a-Service and Infrastructure-as-a-Service; manages the Network Operations Center; and supports NRC collaboration platforms.

Lastly, DTSB oversees operation of the agency IT Infrastructure during DR/COOP to ensure that the Regional Offices, Resident Inspector sites, and the Technical Training Center can continue to access NRC e-mail, remote access services, and Internet services in an event where the HQ NRC LAN/WAN has failed or is not available.

Enterprise Applications Platforms and Services Branch

Chief: Amy Wagner

The Enterprise Applications and Platforms Services Branch (EPSB), plans, implements, and coordinates key IT/IM capabilities. and platforms such as Email, SharePoint, Office 365, Active Directory, etc. It develops and integrates programs such as Mobility, Unified Communications, Remote Access, and cloud services such as Platform-as-a-Service and Infrastructure-as-a-Service.

In addition, EPSB manages the release and deployment of workstation and server updates, infrastructure platforms and enterprise solutions.

Lastly, EPSB supports internal and external web content management and delivery.

Network and Security Operations Branch

Chief: Michael Williams

The Network and Security Operations Branch (NSOB), monitors Information Security Situational Awareness; maintaining the Information Security Operations Center. The branch handles Infrastructure Operational Security; designing and implementing new cybersecurity systems, tools, and capabilities; performing Information Security Incident Analysis and Response.

In addition, NSOB manages network solutions including the design, deployment, operational support, advanced monitoring and performance tuning of networking services.

Lastly, NSOB is responsible for the design, deployment, operational support, monitoring of Identity Credentialing and Access Management services.

Service Fulfillment and Delivery Branch

Chief: Robert Heard

The Service Fulfillment and Delivery Branch (SFDB) is responsible for IT services, processes, procedures and data repositories to ensure the delivery of agency IT resources. It serves as the integrator between the NRC customers, IT support contracts, acquisitions and OCIO Service Owners. SFDB utilizes the Information Technology Service Management framework and Information Technology Asset Management best practices to promote robust IT asset management policies and procedures and enhance the customer experience.

In addition, SFDB is responsible for establishing, managing and maintaining agency IT lifecycle asset management via the Customer Support Center, NRC Service Catalog, Customer Outreach activities, Service Delivery Model, and the IT Purchasing Process which includes emergent and non-emergent needs.

Lastly, SFDB provides a comprehensive IT asset and configuration data management service with the coordination of release and deployment functions. The branch leverages various tools and data sets to develop and maintain data analytics dashboard visualizations used for data driven decision-making.

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Page Last Reviewed/Updated Wednesday, March 15, 2023