United States Nuclear Regulatory Commission - Protecting People and the Environment

Help Desk Support for the Web-Based Licensing System

Layout ImageNRC has established a Help Desk to assist users by answering questions and resolving issues related to credentialing, login procedures, system use, transaction reporting, and any problems encountered in using the WBL. Users may also contact the Help Desk to submit system change requests (to remedy defects or enhance functionality). Each inquiry is logged and tracked for future reference. Help Desk availability is as follows:

Hours: Monday – Friday: 8:00 am to 8:00 pm (ET)
Phone: 1-877-671-6787
Email: WBLHelp.Resource@nrc.gov
Page Last Reviewed/Updated Thursday, April 30, 2015