Document Reproduction Information

The Nuclear Regulatory Commission (NRC) Public Document Room (PDR) contractor, Aitheras, will provide document reproduction services for the PDR's Headquarters location at the rates listed below. Relevant sales tax and postage will be added.

The turnaround time clock starts once Aitheras has picked up the daily order from the PDR; it does not include the time it takes for PDR staff to research and prepare an order for Aitheras. Reproduction orders are collected from the PDR by Aitheras staff each morning around 9:00-10:00 am. Any orders submitted to PDR staff after that morning collection will be picked up by Aitheras as part of the regular morning collection on the next business day. Please contact the PDR staff if you have questions on ordering documents.

Aitheras may be contacted directly with any questions at 800-592-5436 or their contact page.  They can provide the total amount for the requested service on the customer invoice, since the cost may be more than the prices quoted below.

There is a $25 minimum charge on all copy orders.

Orders and Pricing

For ordering of documents the charges and turnaround times are as follows. These prices are effective from October 1, 2020 – September 30, 2021.

Formats Maximum Quantity Turnaround Time Cost
Microfiche to PDF – per page 3000 pages 1 Business Day $0.80 per page
Microfiche to Paper 3000 pages 1 Business Day $0.80 per page
Microfiche to PDF to CD 1 CD-ROM 1 Business Day $1.00 per CD + $0.80 per page
Microfiche to PDF to DVD 1 DVD 1 Business Day $1.00 per DVD + $0.80 per page
CD to CD Reproduction (per CD) 10 CD-ROMs 1 Business Day $1.00 per CD
DVD to DVD Reproduction 1 DVD 1 Business Day $1.00 per DVD
Aperture Duplication to PDF, copied onto a CD or DVD (per page) 1 Aperture Card 1 Business Day $1.00 per CD or DVD + $0.80 per page
Facsimile Transmission (per page) – Local Service N/A 1 Business Day $1.50
Facsimile Transmission (per page) – Long Distance N/A 1 Business Day $1.50
Facsimile Transmission (per page) – Foreign N/A 1 Business Day $9.00

To top of page

Delivery via the United States Postal Service

Orders completed for mailing by the U.S. Postal Service or by private delivery service will include an additional fee for the actual mailing, shipping or delivery service rate.

To top of page

Payment Methods

Payment for document reproduction services is made directly to Aitheras. Customers may pay by credit card, or contact Aitheras with any questions, at 800-592-5436 or their contact page

To top of page

Billing Questions

For information regarding billing, please contact Aitheras at 800-592-5436.  Aitheras does not provide reference services and does not directly accept orders from the public. Orders must be placed through the PDR reference librarians.

To top of page

Duplication Service Questions

Please direct requests for information or questions about document duplication services by e-mail to PDR.Resource@nrc.gov or phone. Assistance is available from technical reference librarians Monday through Friday by telephone at 800-397-4209 or 301-415-4737 between 8:00 a.m. and 4:00 p.m. Eastern Time. The PDR is closed on Federal holidays.

To top of page

Page Last Reviewed/Updated Tuesday, April 13, 2021