The NRC is modernizing nrc.gov with an updated design and improved navigation to enhance usability. We are committed to a smooth transition and will work to minimize any disruption. The site may be briefly unavailable at times during launch. Thank you for your patience.
Spotlight
Help Desk Support for the Web-Based Licensing System
NRC has established a Help Desk to assist users by answering questions and resolving issues related to credentialing, login procedures, system use, transaction reporting, and any problems encountered in using the WBL. Users may also contact the Help Desk to submit system change requests (to remedy defects or enhance functionality). Each inquiry is logged and tracked for future reference. Help Desk availability is as follows:
| Hours: | Monday – Friday: 8:00 am to 8:00 pm (ET) |
|---|---|
| Phone: | 1-877-671-6787 |
| Email: | WBLHelp.Resource@nrc.gov |
Page Last Reviewed/Updated Thursday, August 27, 2026
Page Last Reviewed/Updated Thursday, August 27, 2026