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Office of the Chief Human Capital Officer

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Chief Human Capital Officer: Miriam Cohen
Deputy Chief Human Capital Officer: Jody Hudson

Provides overall leadership and management of agency human capital planning and human resources (HR) planning, policy, and program development. Leads in the development of the agency's strategic human capital plan. Develops and implements the HR strategic plan, performance plan, and operating plan consistent with agency-wide programmatic goals and objectives. Assists and advises NRC management in the planning and implementation of human capital goals consistent with agency policies and mission. Establishes accountability for achievement of human capital goals; monitors performance and provides feedback. Delivers human resources services in support of NRC's strategic management of human capital. Plans and implements NRC policies, programs, and services to provide for employment services and operations, training, employee and labor relations, organizational development, and workforce information and analysis. Administers and manages the NRC work life services program, including oversight of the employee assistance program, and the headquarters child care facility, health unit, and fitness center. Provides advice and support for the planning, development, implementation, oversight, and evaluation of HR information systems. Conducts formulation, justification, and execution activities for agency human capital budget and for human resources office budget.

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Human Capital Analysis Branch

Chief: Jeanne Dempsey

Manages oversight of Office's financial resources, oversees development, implementation and security of human resources management information systems, and manages work life and recognition programs on an agency-wide basis. Participates in agency-wide Planning, Budgeting and Performance Management processes to integrate with Office's plans. Processes agency-wide external training requests and supports financial responsibility of leadership development programs. Develops and maintains automated systems for staffing, recruitment, strategic workforce planning and other HR support activities for managing human capital. Works in partnership with HR operations staff, program managers, and liaison with oversight agencies to identify and solve human capital issues. Collects, analyzes, and provides statistical data on human capital processing and trends. Implements information technology solutions to improve collaboration and efficiencies of HR systems and staff. Provides leadership in processing external data requests and guidance on emergency planning. Develops, coordinates and implements agency-wide work life policies and programs. Manages the agency's Telework Program. Establishes and manages interagency agreements and contracts for the agency health services program, fitness services program, employee assistance program, ergonomics and AED program. Responsible for the oversight of Headquarters health center and fitness center.

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Associate Director for Human Resources Operations and Policy

Associate Director: Jason Shay
Deputy Associate Director: Michael Gartman

Manages the implementation and delivery of human resources policy and operations agency-wide. Implements human capital policies and operating procedures in a consistent manner throughout the agency. Employs technology to improve the efficiency and effectiveness of operations, including electronic government recruitment and staffing systems. Provides program direction and liaison in support of regional human resources operations. Provides management advice and recommendations concerning all operational aspects of human capital management. Assists managers and supervisors in applying human capital strategies to solve workforce planning issues and close skills gaps. Through human resources service centers, provides advice, guidance, information products, and support services for NRC managers and employees. Implements and administers a full range of human capital policies, programs, and services including employment, recruitment, staffing, position management and evaluation, benefits, employee and labor relations, performance management and personnel processing. Participates on planning and implementation team for agency competitive sourcing studies. Supports equal employment opportunity in the implementation of human capital policies and programs; and maintains Official Personnel Files, performance appraisal files and merit selection files. Oversees all employee and labor relations activities within the agency as well as all human capital policies and programs.

Policy, Labor and Employee Relations Branch

Chief: Barbara Sanford

Manages a comprehensive framework of human capital policies and programs. Develops human capital policies and programs for agency-wide implementation. Provides overall coordination and integration of substantive human capital policy and program initiatives. Evaluates and revises human capital policies and programs, as necessary to assure efficiency and effectiveness. Administers the SES program, agencywide. Administers contract(s) for salary information. Develops, implements, and evaluates results-oriented performance management systems for executives, managers and supervisors, and employees that link with agency and organizational goals. Performs analyses of significant human capital initiatives and potential issues. Maintains and fosters relationships with external organizations to become aware of and participate in the formulation of new concepts in strategic human capital management.

Manages employee and labor relations activities on an agency-wide basis. Develops, coordinates, and implements all issues related to labor-management relations, which include negotiating and administering collective bargaining agreements; conducting day-to-day interactions with the employee union; processing of grievances filed under the negotiated grievance procedure, and responding to requests for information. Handles all negotiations dealing with the impact and implementation of changes in working conditions affecting members of the bargaining unit, provides training to managers and supervisors on labor relations, and oversees all activities related to the Agency's labor-management partnership. Provides guidance, counseling, and training for managers and supervisors with regard to all employee relations issues, which includes, but is not limited to, disciplinary and adverse actions, performance based actions, administrative grievance procedure, prevention of harassment, and general employee conduct and performance issues. Maintains and fosters relationships with all appropriate internal offices, including, EDO, OIG, OGC, SBCR, and each Regional Office in order to insure that all sensitive employee matters are handled in an appropriate manner. Maintains and fosters relationships with all appropriate external organizations, including the Office of Personnel Management (OPM) and the National Treasury Employees' Union in order to insure that all appropriate statutory, regulatory and Government-wide requirements are met in a timely and quality manner.

Operations and Benefits Branch

Chief: Sandra Johnson

Implements human capital policies and strategies for all of the Headquarters' offices. Provides program direction and liaison in support of regional human resources operations. Provides guidance to management and recommendations concerning all operational aspects of human capital management. Assists managers and supervisors in applying human capital strategies to solve workforce planning issues and close skills gaps. Employs technology to improve the efficiency and effectiveness of operations, including electronic government recruitment and staffing systems.

Provides advice, guidance and assistance in the implementation of Agency policies in the areas of retirement, death benefits, spouse equity, health and life insurance and the Thrift Savings Plan. Manages benefits activities for all of the Headquarters' offices. Develops, coordinates and implements benefits policies, including but not limited to health and life insurance, Thrift Savings Plan, retirement and worker's compensation.

Workforce Management Branch

Chief: Kristin Davis

Develops and implements effective agency-wide human capital strategies and programs to ensure the Agency has the right people in the right place at the right time to meet mission demands. Through development and implementation of a comprehensive workforce planning process, assists the Agency in developing hiring strategies, guidance, and programs to reshape the workforce. Develops and implements effective outreach and recruitment initiatives in order to secure a highly qualified workforce to meet current and future Agency needs and to identify and track critical skill needs. Responsible for agency human capital communications. Implements the Nuclear Education Curriculum Development Grant Program to support education in nuclear science and engineering to develop the nuclear workforce of the future.

Quality Control and Processing Team

Team Leader: Terrise Ross

Processes personnel actions, interfaces with our payroll provider (Department of the Interior) and functions as a central processing unit to facilitate internal HR quality control efforts. Operates a help desk to provide general human resources information to employees.

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Associate Director for Human Resources Training and Development

Associate Director: Jennifer Golder
Deputy Associate Director, TTC: Steve Cochrum

Provides overall leadership and management of agency-wide training and development policies, programs and systems designed to establish, maintain, and enhance the skills employees need to perform their current jobs effectively and to meet the future skill needs of the agency. Maintains, updates and implements the NRC Training and Development Strategic Plan. In consultation with the NRC headquarters offices and regions, coordinates policy development and provides regulatory, technical, and professional training to meet agency needs defined by formal NRC staff qualification and training programs. Leads and coordinates research, analysis, development and implementation of NRC knowledge management activities to maintain agency core competencies and support the needs of the program offices and regions. Establishes and maintains an integrated budget of all agency training-related activities. Manages the Technical Training Center, Professional Development Center, and Learning Management Systems staff, facilities, and associated capital assets. Provides technical assistance in areas of expertise to NRC programs and provides systematic training development assistance to offices and regions. Provides training assistance to foreign regulatory counterparts. Leads all agency changes necessary to advance the vision of learning transformation at the NRC, including ensuring the NRC learning environment is adaptable; the learning environment is effective and efficient in meeting validated learning objectives, accomplishing the NRC mission and minimizing costs; technology is leveraged to deliver an innovative, effective and standardized enterprise learning environment; current knowledge and expertise within the workforce is harnessed to advance the learning of others; learning is available anytime, anywhere; learners are empowered for their own learning and development; and instruction is interactive, self-paced where possible, and appropriate to learning outcomes.

Professional Development Branch

Chief: Susan Salter

Designs, develops, maintains, improves, and implements agency professional training in such areas as communications, computer applications, management and supervision, and financial management. Develops formal training and development programs that support human capital goals, e.g., Leadership Potential Program, Nuclear Safety Professional Development, and Senior Executive Service Candidate Development Program. Develops new courses and modifies existing courses to meet new or changing needs. Ensures training policies and professional development activities align with the agency and OCHCO Strategic Plans. Develops, maintains, improves, and implements agency organization development services covering a wide variety of situations to supervisors, managers, and executives who request such services to maintain individuals and NRC’s organizational health and effectiveness. Focuses agency efforts to analyze the results of employee surveys, identifies areas of focus for the overall agency and recommends effective strategies where improvement is desired. Provides expert advice to NRC staff on survey analysis and action planning efforts. Supports agency improvement initiatives. Provides information, assistance, and counsel to employees on career development. Administers the agency’s mentoring program. Establishes and manages interagency agreements and commercial contracts to satisfy NRC professional and organizational development needs. Leads and coordinates research, analysis, development and implementation of NRC knowledge management activities to maintain agency core competencies and support the needs of the program offices and regions.

Learning Operations and Process Improvements Branch

Chief: Neha Dhir

Manages the agency’s learning management system, iLearn, and the blended learning system, the Collaborative Learning Environment. Manages the agency’s system for prioritizing external training needs and training coordination. Ensures agency funds are used to fund high priority external training requirements. Maintains training records for all agency staff. Manages development, implementation, and continued technical support for selected information technology applications in support of agency training initiatives. Ensures web-based training assets are compatible with the iLearn system. Operates the agency training Help Desk, ensuring a high level of customer support. Operates the Professional Development Center. Establishes and manages commercial contracts necessary for operations of the Professional Development Center. Provides business process improvement, including lean six sigma process improvement expertise to the agency.

Reactor Technology Training Branch

Chief: Steve Rutledge

Designs, develops, maintains, improves, and implements a reactor technology curriculum in each of the General Electric, Westinghouse, Combustion Engineering, and Babcock and Wilcox reactor vendor designs based on integrated agency needs. Provides a spectrum of classroom and full scope simulator courses to meet the cumulative reactor technology and regulatory skills training needs of the NRC inspection staff. Provides training to develop and maintain agency skills related to performance-based regulatory safety assessment of control room configuration, integrated plant operation, and application of emergency operating procedures, severe accident guidelines, and emergency procedure guidelines. Develops new courses and modifies existing courses to meet new or changing needs. Ensures reactor technology training activities align with the agency Strategic Plan and the Training and Development Strategic Plan. Provides expert technical assistance to NRC, other government agencies, and foreign regulatory agencies on reactor operations, regulatory programs, human resources development, and training systems methodology and standards.

Specialized Technical Training and Support Branch

Chief: R. Scott Egli

Manages the reactor technical training full-scope simulation program to meet training needs defined by formal NRC staff qualification and training programs. Manages administrative and technical support for the Technical Training Center (TTC) reactor technology and specialized technical training programs. Manages administrative aspects of the TTC facilities including building security, facility management, administrative funds control, property management and control, and support for the local area network and all associated information technology infrastructure. Establishes and manages interagency agreements and commercial contracts for training support needs. Manages development, implementation, and continued technical support for selected agency information technology applications in support of agency human capital initiatives. Ensures technical training support activities align with the agency Strategic Plan and the Training and Development Strategic Plan. Provides expert technical assistance to NRC, other government agencies, and foreign regulatory agencies on reactor operations, regulatory programs, human resources development, and training systems methodology and standards.

Manages the NRC specialized technical training programs. Provides or coordinates specialized technical training to meet the training needs defined by formal NRC staff qualification and training programs and in support of Agreement State staff training. Designs, develops, maintains, improves, and implements training in the curriculum areas of probabilistic risk assessment, engineering support, radiation protection, fuel cycle technology, security and safeguards, and regulatory skills based on integrated agency needs. Establishes and manages interagency agreements and commercial contracts to satisfy agency specialized technical training needs. Develops new courses and modifies existing courses to meet new or changing needs. Provides information, assistance, and counsel to employees on career development.

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Page Last Reviewed/Updated Monday, July 25, 2016