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Help Desk Support for the National Source Tracking System

Layout ImageNRC has established a Help Desk to assist users by answering questions and resolving issues related to credentialing, login procedures, system use, transaction reporting, and any problems encountered in using the NSTS. Users may also contact the Help Desk to submit system change requests (to remedy defects or enhance functionality). Each inquiry is logged and tracked for future reference. Help Desk availability is as follows:

Hours: Monday – Friday: 8:00 am to 8:00 pm (ET)
Phone: 1-877-671-6787
Email: NSTS.Help@nrc.gov

Page Last Reviewed/Updated Thursday, August 27, 2026

Page Last Reviewed/Updated Thursday, August 27, 2026