{"agency":"NRC","generated":"2014-08-27 12:25:31","items":[{"id":"2.1","parent":null,"text":"Engage with customers to identify at least two existing major customer-facing services that contain high-value data or content as first-move candidates to make compliant with new open data, content, and web API policy.","due":"90 Days","due_date":"2012\/08\/21","fields":[{"type":"select","name":"2-1-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"}],"multiple":false},{"id":"2.1.1","parent":"2.1","text":"Paragraph on customer engagement approach","due":"90 days","due_date":"2012\/08\/21","fields":[{"type":"textarea","name":"2-1-1-customer-engagement-approach","label":"Paragraph on customer engagement approach","options":[],"value":"To provide customers with the opportunity to comment on proposed choices for systems to open via web APIs, we will use our social media facilities (http:\/\/www.nrc.gov\/public-involve\/open\/social-media.html). We have used Twitter and Blog posts in the past, to advise customers of specific initiatives and to solicit their feedback. For example, we used this approach to obtain feedback as we worked to publish the Addendum to our Open Government Plan and in developing our Customer Service Plan.\r\nProvided OMB with prioritized list of systems and proposed customer engagement approach on August 6, 2012. Invited the public to Tell Us Your Thoughts (http:\/\/www.nrc.gov\/public-involve\/open\/digital-government\/your-thoughts.html)through the NRC Blog, a web-based comment form, traditional mail, email, phone, or fax. Engaged customers with a Blog posting (http:\/\/public-blog.nrc-gateway.gov\/2012\/08\/22\/taking-the-next-step-building-a-21st-century-digital-government\/) and related \u201ctweet\u201d on August 22, 2012. Also used our RSS Feeds (http:\/\/www.nrc.gov\/public-involve\/listserver.html#rss) on August 15 and 22, 2012, to notify site visitors of the opportunity to provide feedback."}],"multiple":false},{"id":"2.1.2","parent":"2.1","text":"Prioritized list of systems (datasets)","due":"90 days","due_date":"2012\/08\/21","fields":[{"type":"text","name":"2-1-2-name","label":"System Name","options":[],"value":["Reactor Operating Status Reports","Power Reactor Daily Event Reports","Operating Reactor Inspection Reports","Part 21 (Component Defect Reports)","Public Affairs Daily News Releases"]},{"type":"text","name":"2-1-2-description","label":"System Description","options":[],"value":["A web-based system that allows the NRC to report on the operating status and power output of commercial power reactors located within the continental United States","A web-based system that allows the NRC to report on the daily events and activities occurring at commercial power reactors located within the continental United States","A web-based system that allows the NRC to report on observations and findings of inspections  occurring at commercial power reactors located within the continental United States","A web-based system that allows the NRC to report on  licensed facilities, activities, or basic component that fail to comply with NRC regulations","A web-based system that allows the NRC to communicate with the public daily on our regulatory activities and events"]},{"type":"select","name":"2-1-2-scope","label":"System Scope","options":[{"label":"Internal","value":"internal"},{"label":"External","value":"external"},{"label":"Both","value":"both"}],"value":["both","both","both","both","both"]},{"type":"text","name":"2-1-2-customer","label":"Main Customer","options":[],"value":["General public and agency stakeholders","General public and agency stakeholders","General public and agency stakeholders","General public and agency stakeholders","General public and agency stakeholders"]},{"type":"text","name":"2-1-2-uii","label":"Unique Investment Identifier","options":[],"value":["429-000008310","429-000008310","429-000008310","429-000008310","429-000001501"]}],"multiple":true},{"id":"7.1","parent":null,"text":"Engage with customers to identify at least two existing priority customer-facing services to optimize for mobile use.","due":"90 Days","due_date":"2012\/08\/21","fields":[{"type":"select","name":"7-1-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"}],"multiple":false},{"id":"7.1.1","parent":"7.1","text":"Paragraph on customer engagement approach","due":"90 days","due_date":"2012\/08\/21","fields":[{"type":"textarea","name":"7-1-1-customer-engagement-approach","label":"Paragraph on customer engagement approach","options":[],"value":"To provide customers with the opportunity to comment on proposed choices of services to optimize for mobile use, we will use our social media facilities (http:\/\/www.nrc.gov\/public-involve\/open\/social-media.html). We have used Twitter and Blog posts in the past, to advise customers of specific initiatives and to solicit their feedback. For example, we used this approach to obtain feedback as we worked to publish the Addendum to our Open Government Plan and in developing our Customer Service Plan.\r\nProvided OMB with prioritized list of services and proposed customer engagement approach on August 6, 2012. Invited the public to Tell Us Your Thoughts (http:\/\/www.nrc.gov\/public-involve\/open\/digital-government\/your-thoughts.html)through the NRC Blog, a web-based comment form, traditional mail, email, phone, or fax. Engaged customers with a Blog posting (http:\/\/public-blog.nrc-gateway.gov\/2012\/08\/22\/taking-the-next-step-building-a-21st-century-digital-government\/) and related \u201ctweet\u201d on August 22, 2012. Also used our RSS Feeds (http:\/\/www.nrc.gov\/public-involve\/listserver.html#rss) on August 15 and 22, 2012, to notify site visitors of the opportunity to provide feedback."}],"multiple":false},{"id":"7.1.2","parent":"7.1","text":"Prioritized list of systems (datasets)","due":"90 days","due_date":"2012\/08\/21","fields":[{"type":"text","name":"7-1-2-name","label":"System Name","options":[],"value":["Public Meeting Feedback System","Top 5 Most-Accessed Agency Web Pages","Regulatory Information Conference (RIC)","Bring Your Own Device (BYOD)"]},{"type":"text","name":"7-1-2-description","label":"System Description","options":[],"value":["A web-based system that allows the NRC to collect public meeting feedback from meeting attendees","A web-based system that allows the NRC to communicate with the public on our regulatory activities and events","The NRC plans to implement the agency\u2019s first mobile solution for the 2013 RIC, which will be held on March 12 \u2013 14. This solution will allow RIC attendees to access the conference agenda and download conference publications from their own mobile devices. The solution will also enhance the attendees\u2019 information access experience by incorporating the use of quick response (QR) codes throughout the conference facility (for details, see p. 2 of the NRC\u2019s Customer Service Plan, http:\/\/www.nrc.gov\/public-involve\/open\/customer-service\/nrc-customer-service-plan.pdf).","Web-based access to NRC email, calendaring, and contacts on personally owned mobile devices."]},{"type":"select","name":"7-1-2-scope","label":"System Scope","options":[{"label":"Internal","value":"internal"},{"label":"External","value":"external"},{"label":"Both","value":"both"}],"value":["external","both","both","internal"]},{"type":"text","name":"7-1-2-customer","label":"Main Customer","options":[],"value":["General public and agency stakeholders","General public and agency stakeholders","General public and agency stakeholders","NRC staff"]},{"type":"text","name":"7-1-2-uii","label":"Unique Investment Identifier","options":[],"value":["429-000001401","429-000002070","429-000001501","429-000006709"]}],"multiple":true},{"id":"4.2","parent":null,"text":"Establish an agency-wide governance structure for developing and delivering digital services","due":"6 months","due_date":"2012\/11\/23","fields":[{"type":"select","name":"4-2-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"},{"type":"textarea","name":"4-2-policy","label":"Paragraph on Governance","options":[],"value":"The NRC has leveraged our existing Information Technology\/Information Management (IT\/IM) processes and governance structure to ensure that the Digital Government Strategy (DGS) is addressed when considering new or modernized digital services. We will govern the implementation of this governance for DGS through our IT\/IM Portfolio Executive Council (IPEC, http:\/\/pbadupws.nrc.gov\/docs\/ML1229\/ML12298A151.pdf) and our IT\/IM Board (ITB, http:\/\/pbadupws.nrc.gov\/docs\/ML1209\/ML12094A174.pdf). The interdependencies of our IPEC and ITB are illustrated in the Governance strawman of the NRC IT\/IM Portfolio Rationalization Program (http:\/\/pbadupws.nrc.gov\/docs\/ML1232\/ML12321A336.pdf). The goal of the ITB is to help align the NRC\u2019s IT\/IM investments and technology standards with the agency\u2019s mission, and to ensure that IT investments are consistent with the agency priorities established by the IPEC. Roles and responsibilities are clearly defined and decisionmaking is founded on a core set of common IT measures. The DGS has been added as a responsibility for the Enterprise Architect in the NRC\u2019s Project Management Methodology (PMM), and we are incorporating additional DGS-related PMM guidance regarding the responsibilities of the business sponsor and project manager. This additional guidance will be posted to the agency\u2019s internal website by December 31, 2012."},{"type":"text","name":"4-2-link","label":"URL to Governance Document","options":[],"value":"http:\/\/pbadupws.nrc.gov\/docs\/ML1232\/ML12321A336.pdfhttp:\/\/pbadupws.nrc.gov\/docs\/ML1229\/ML12298A151.pdfhttp:\/\/pbadupws.nrc.gov\/docs\/ML1209\/ML12094A174.pdf"}],"multiple":false},{"id":"5.2","parent":null,"text":"Develop an enterprise-wide inventory of mobile devices and wireless service contracts","due":"6 months","due_date":"2012\/11\/23","fields":[{"type":"select","name":"5-2-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"}],"multiple":false},{"id":"5.2.1","parent":"5.2","text":"Develop wireless and mobile inventory","due":"6 months","due_date":"2012\/11\/23","fields":[{"type":"text","name":"5-2-1-component","label":"Bureau\/Component","options":[],"value":["Nuclear Regulatory Commission"]},{"type":"select","name":"5-2-1-inventory-status","label":"Inventory Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":["completed"]}],"multiple":true},{"id":"8.2","parent":null,"text":"Implement performance and customer satisfaction measuring tools on all .gov websites","due":"8 months","due_date":"2013\/1\/22","fields":[{"type":"select","name":"8-2-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"}],"multiple":false},{"id":"8.2.1","parent":"8.2","text":"Implement performance measurement tool","due":"8 months","due_date":"2013\/1\/22","fields":[{"type":"select","name":"8-2-1-tool","label":"Implemented Digital Analytics Program","options":[{"label":"Yes","value":"yes"},{"label":"No","value":"no"}],"value":"yes"},{"type":"textarea","name":"8-2-1-implementation","label":"If Not, Describe Implementation","options":[],"value":"The NRC has implemented the GSA-sponsored hosted tool to gather web performance metrics (http:\/\/www.howto.gov\/web-content\/digital-metrics#web-performance-metrics) for our public site."},{"type":"text","name":"8-2-1-percent","label":"Percent of websites covered","options":[],"value":"100"},{"type":"text","name":"8-2-1-url","label":"URL of performance data","options":[],"value":"http:\/\/www.howto.gov\/web-content\/digital-metrics#web-performance-metrics"}],"multiple":false},{"id":"8.2.2","parent":"8.2","text":"Implement customer satisfaction tool","due":"8 months","due_date":"2013\/1\/22","fields":[{"type":"textarea","name":"8-2-2-implementation","label":"Describe Implementation","options":[],"value":"The NRC solicits and carefully considers customer feedback through optional online surveys of visitors to our public website. These surveys are administered by ForeSee Results using the American Customer Satisfaction Index (ACSI) methodology, consistent with the guidance developed by GSA\u2019s Office of Citizen Services & Innovative Technologies (http:\/\/www.howto.gov\/web-content\/digital-metrics#customer-satisfaction-metrics). We regularly publish our Site Satisfaction Survey Results (http:\/\/www.nrc.gov\/public-involve\/open\/evaluating-progress\/site-satisfaction-survey-results.xls), and related benchmark reports are available for use in Evaluating Our Progress on Open Government (http:\/\/www.nrc.gov\/public-involve\/open\/evaluating-progress.html). Survey responses serve as a guide for further enhancing our public website and our success in achieving transparency, participation, and collaboration in our regulatory activities.\r\n\r\nIn addition, the NRC has implemented the GSA-sponsored hosted tool to gather web performance metrics (http:\/\/www.howto.gov\/web-content\/digital-metrics#web-performance-metrics) for our public site. However, we have not implemented them at our Public Blog site due to restrictions on third-party code imposed by the hosting vendor.  "},{"type":"text","name":"8-2-2-url","label":"URL of performance data","options":[],"value":"http:\/\/www.nrc.gov\/public-involve\/open\/evaluating-progress\/site-satisfaction-survey-results.xls"}],"multiple":false},{"id":"1.2","parent":null,"text":"Ensure all new IT systems follow the open data, content, and web API policy and operationalize agency.gov\/developer pages","due":"12 months","due_date":"2013\/05\/23","fields":[{"type":"select","name":"1-2-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"}],"multiple":false},{"id":"1.2.1","parent":"1.2","text":"Document policy for architecting new IT systems for openness by default","due":"6 months","due_date":"2012\/11\/23","fields":[{"type":"textarea","name":"1-2-1-description","label":"Describe policy","options":[],"value":"The NRC Information Technology\/Information Management Strategic Plan covers all of the NRC\u2019s IT\/IM resources agency-wide, including our networks, computers, and telecommunications devices, our information and records management, our cyber security operations, and all of our applications, ranging from mission-essential systems, such as those supporting licensing and emergency response, to systems required for support functions such as payroll, personnel, and accounting.  The most important goal of the NRC\u2019s IT\/IM program is effective information access-enabling both the NRC staff and the public to quickly and easily obtain the information they need.\r\n\r\nOn December 4, 2012, we responded to a request for comments on the draft Open Data policy. We are currently awaiting issuance of government-wide open data, content, and web API policy [Milestone 1.1]. Implementation instructions for 12-month agency deliverables have been deferred to January 2013."}],"multiple":false},{"id":"1.2.4","parent":"1.2","text":"Develop Data Inventory Schedule - Summary","due":"17 months","due_date":"2013\/10\/23","fields":[{"type":"textarea","name":"1-2-4-data-inventory-schedule-summary","label":"Summarize the Inventory Schedule","options":[],"value":"The NRC's Open Data point of contact will provide a data call template containing required metadata to NRC Offices and partner offices. Office open data representatives must complete the template and submit it along with datasets and data dictionaries for each dataset. The Open Data POC reviews datasets for completeness and accuracy with the agency's Data.gov POC. After the review, the Open Data POC submits the public data listing (.xls and .json), datasets, and data dictionaries to the agency's Web Services Content Group for publication. \r\n\r\n*Dates are NLT dates. Data may be submitted earlier."}],"multiple":false},{"id":"1.2.5","parent":"1.2","text":"Develop Data Inventory Schedule - Milestones","due":"17 months","due_date":"2013\/10\/23","fields":[{"type":"text","name":"1-2-5-data-inventory-schedule-milestones-title","label":"Title","options":[],"value":["FY2014 Q2 Enterprise Data Inventory Audit","FY2014 Q3 Enterprise Data Inventory Audit","FY2014 Q4 Enterprise Data Inventory Audit","FY2015 Q1 Enterprise Data Inventory Audit","FY2014 Q2 Public Data Listing Publication","FY2014 Q3 Public Data Listing Publication","FY2014 Q4 Public Data Listing Publication","FY2015 Q1 Public Data Listing Publication"]},{"type":"textarea","name":"1-2-5-data-inventory-schedule-milestones-description","label":"Description","options":[],"value":["This milestone initiates an audit of the NRC's Enterprise Data Inventory for the second quarter of FY2014.","This milestone initiates an audit of the NRC's Enterprise Data Inventory for the third quarter of FY2014.","This milestone initiates an audit of the NRC's Enterprise Data Inventory for the fourth quarter of FY2014.","This milestone initiates an audit of the NRC's Enterprise Data Inventory for the first quarter of FY2015.","Datasets obtained from the FY2014 Q2 Enterprise Data Inventory audit is published to the agency's public site. ","Datasets obtained from the FY2014 Q3 Enterprise Data Inventory audit is published to the agency's public site. ","Datasets obtained from the FY2014 Q4 Enterprise Data Inventory audit is published to the agency's public site. ","Datasets obtained from the FY2015 Q1 Enterprise Data Inventory audit is published to the agency's public site. "]},{"type":"text","name":"1-2-5-data-inventory-schedule-milestones-date","label":"Milestone Date","options":[],"value":["February 24, 2014","May 26, 2014","August 18, 2014","November 17, 2014","March 17, 2014","June 16, 2014","September 15, 2014","November 30, 2014"]},{"type":"textarea","name":"1-2-5-data-inventory-schedule-milestones-expand-description","label":"Description of how this milestone expands the Inventory","options":[],"value":["N\/A","N\/A","N\/A","N\/A","Public releasable datasets are added to the agency's Public Data Listing and published on the NRC public site located at www.nrc.gov\/data and available for harvesting by data.gov.  ","Public releasable datasets are added to the agency's Public Data Listing and published on the NRC public site located at www.nrc.gov\/data and available for harvesting by data.gov.  ","Public releasable datasets are added to the agency's Public Data Listing and published on the NRC public site located at www.nrc.gov\/data and available for harvesting by data.gov.  ","Public releasable datasets are added to the agency's Public Data Listing and published on the NRC public site located at www.nrc.gov\/data and available for harvesting by data.gov.  "]},{"type":"textarea","name":"1-2-5-data-inventory-schedule-milestones-enrich-description","label":"Description of how this milestone enriches the Inventory","options":[],"value":["NRC offices review tabular data and release data in accordance with the agency's publication process. Datasets made available to the public are identified as high-value data and useful to the public.","NRC offices review tabular data and release data in accordance with the agency's publication process. Datasets made available to the public are identified as high-value data and useful to the public.","NRC offices review tabular data and release data in accordance with the agency's publication process. Datasets made available to the public are identified as high-value data and useful to the public.","NRC offices review tabular data and release data in accordance with the agency's publication process. Datasets made available to the public are identified as high-value data and useful to the public.","N\/A","N\/A","N\/A","N\/A"]},{"type":"textarea","name":"1-2-5-data-inventory-schedule-milestones-open-description","label":"Description of how this milestone opens the Inventory","options":[],"value":["N\/A","N\/A","N\/A","N\/A","N\/A","N\/A","N\/A","N\/A"]}],"multiple":true},{"id":"1.2.6","parent":"1.2","text":"Develop Customer Feedback Process","due":"17 months","due_date":"2013\/10\/23","fields":[{"type":"textarea","name":"1-2-6-customer-feedback-process","label":"Describe the agency's process to engage with customers","options":[],"value":"The NRC has an established customer feedback process to engage the public. The public can share your related \"success stories\", recommend data for release, or provide other information to help us assess the impact of our datasets by using our Online Comment\/Feedback Form. This form is located at http:\/\/www.nrc.gov\/public-involve\/open\/contactus\/contact-form.html. The NRC's customer feedback process is also explained in the NRC Open Government High-Value Dataset Identification and Submission document located at http:\/\/pbadupws.nrc.gov\/docs\/ML1332\/ML13326A503.pdf."}],"multiple":false},{"id":"1.2.7","parent":"1.2","text":"Develop Data Publication Process","due":"17 months","due_date":"2013\/10\/23","fields":[{"type":"textarea","name":"1-2-7-data-publication-process","label":"Describe the agency's data publication process","options":[],"value":"The NRC has implemented a process to identify and publish high-value datasets to share the general public and agency affiliates. The process can be located at  http:\/\/pbadupws.nrc.gov\/docs\/ML1332\/ML13326A503.pdf"}],"multiple":false},{"id":"2.2","parent":null,"text":"Make high-value data and content in at least two existing, major customer-facing systems available through web APIs, apply metadata tagging and publish a plan to transition additional high-value systems","due":"12 months","due_date":"2013\/05\/23","fields":[{"type":"select","name":"2-2-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"}],"multiple":false},{"id":"2.2.1","parent":"2.1","text":"Publish plan on future activity","due":"12 months","due_date":"2013\/05\/23","fields":[{"type":"textarea","name":"2-2-1-describe","label":"Describe policy","options":[],"value":"The NRC has developed a forward plan for transitioning agency high-value systems to leverage API and Mobile services in the future. A summary of this plan, titled Digital Government Plan Summary, has been submitted along with the agency's IT\/IM Roadmap (a.k.a. Enterprise Roadmap) to E-Gov Integrated Data Collection (IDC) on Max.gov on May 15, 2013."}],"multiple":false},{"id":"2.2.2","parent":"2.1","text":"Make 2+ systems (datasets) available via web APIs with metadata tags","due":"12 months","due_date":"2013\/05\/23","fields":[{"type":"text","name":"2-2-2-system","label":"Name of system","options":[],"value":["Web Based ADAMS Document Library","RSS Feeds"]},{"type":"textarea","name":"2-2-2-description","label":"Description of system","options":[],"value":["This API is a web service for accessing data from adams.nrc.gov, which contains a copy of the NRC\u2019s official repository of publicly available documents. The Agency-wide Documents Access and Management System (ADAMS) is the NRC\u2019s official record system for documents.  This API also provided access to the Part 21 Reports API and the Operating Reactor Inspection Reports API.","RSS Feeds can be used as simple APIs for packaging information on the status of nuclear power plants, event reports, lists of recent NRC news releases, and much more."]},{"type":"select","name":"2-2-2-scope","label":"Scope of system","options":[{"label":"Internal","value":"internal"},{"label":"External","value":"external"},{"label":"Both","value":"both"}],"value":["both","both"]},{"type":"text","name":"2-2-2-customers","label":"Main Customers","options":[],"value":["General Public and agency affiliates","General Public and agency affiliates"]},{"type":"text","name":"2-2-2-uii","label":"Unique Investment Identifier","options":[],"value":["429-000001301","N\/A"]},{"type":"text","name":"2-2-2-url","label":"API Link","options":[],"value":["http:\/\/adams.nrc.gov\/wba\/services\/search\/advanced\/nrc","http:\/\/www.nrc.gov\/public-involve\/rss.cfm"]}],"multiple":true},{"id":"5.3","parent":null,"text":"Evaluate the government-wide contract vehicles in the alternatives analysis for all new mobile-related procurements","due":"12 months","due_date":"2013\/05\/23","fields":[{"type":"select","name":"5-3-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"},{"type":"textarea","name":"5-3-policy","label":"Describe Implementation","options":[],"value":"The environmental assessment that preceded the development of this Strategic Plan highlighted the progress the agency has made in such areas as mobile computing, Web-based applications, and IT security, but it also emphasized the challenges we face over the next five years with tighter budgets, rapidly changing security threats, and an ever-increasing reliance on technology to accomplish our mission. The assessment also identified some key opportunities, such as system modernization, further improvements in mobile computing, and more effective use of social media and advanced Web technologies that can help us achieve our goals.\r\n\r\nThe following Strategy Measures were identified in the Strategic Plan:\r\n\r\n\u2022\tIncrease in the number of user-identified high-priority functions made available for access on mobile devices \r\n\u2022\tDevelop and implement an agency-wide mobile computing strategy, including devices (Government-supplied and personal), infrastructure, applications, and security. \r\n\u2022\tExpand mobile and remote access to agency applications. \r\n\u2022\tImplement a communications plan to encourage application sponsors to make their applications useful on portable devices using enterprise contracts and standards. \r\n\u2022\tEnhance mobile device capabilities and support to the staff. \r\n\r\nNote: NRC has centralized all mobile devices on a six year contract. Every year of the contract, NRC will receive a built in cost reduction.\r\n\r\nTasking underway. Implementation instructions for 12-month agency deliverables have been deferred to January 2013."}],"multiple":false},{"id":"6.3","parent":null,"text":"Ensure all new digital services follow digital services and customer experience improvement guidelines","due":"12 months","due_date":"2013\/05\/23","fields":[{"type":"select","name":"6-3-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"},{"type":"textarea","name":"6-3-policy","label":"Describe Implementation","options":[],"value":"Effective IT Business solutions says that the NRC\u2019s IT Business solutions are easy to use, are cost  effective, and strengthen agency performance.  Several strategies were identified including Strengthen enterprise planning and standards, strengthen planning for NRC business area processes and their supporting IT and strengthen project selection, execution and control.\r\n\r\nThe following Strategy Measures were identified:\r\n\r\n\u2022\tIncrease in the number of user-identified high-priority functions made available for access on mobile devices \r\n\u2022\tDevelop and implement an agencywide mobile computing strategy, including devices (Government-supplied and personal), infrastructure, applications, and security. \r\n\u2022\tExpand mobile and remote access to agency applications. \r\n\u2022\tImplement a communications plan to encourage application sponsors to make their applications useful on portable devices using enterprise contracts and standards. \r\n\u2022\tEnhance mobile device capabilities and support to the staff. \r\n\r\nPending release of improvement guidance from GSA [Miestone 6.2]. Implementation instructions for 12-month agency deliverables have been deferred to January 2013."}],"multiple":false},{"id":"7.2","parent":null,"text":"Optimize at least two existing priority customer-facing services for mobile use and publish a plan for improving additional existing services","due":"12 months","due_date":"2013\/05\/23","fields":[{"type":"select","name":"7-2-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"},{"type":"textarea","name":"7-2-policy","label":"Describe Implementation","options":[],"value":"The NRC uses web analytics to determine the most requested official agency information to further enhance the delivery of that information via mobile solution and web API's.  Additional inputs to identify, scope, and prioritize other opportunities are obtained by reaching out to stakeholders across functional, programmatic, and geographic areas.  The opportunities are prioritized using the following factors: strategic alignment, opportunity scope, efficiencies generated, solution complexity, development time, enterprise applicability, and implementation costs.  The top mobile opportunities will be implemented by the agency. \r\n\r\nThe NRC has leveraged our existing IT\/IM processes and governance structure to ensure that the DGS is addressed when considering new or modernized digital services. The DGS has been added as a requirement in the NRC\u2019s PMM to ensure the solution architecture complies with the OMB policies.\r\n\r\nFuture Plans will be noted in the agency\u2019s Enterprise Roadmap.\r\n\r\nOMB reviewed and endorsed the NRC's prioritized list of services and proposed customer engagement approach [Milestone 7.1]. (For details, see Taking the Next Step, http:\/\/www.nrc.gov\/public-involve\/open\/digital-government\/roadmap.html#next-step. Customer feedback and related NRC responses are available in comments, http:\/\/public-blog.nrc-gateway.gov\/2012\/08\/22\/taking-the-next-step-building-a-21st-century-digital-government\/#comments, on the related Blog posting, http:\/\/public-blog.nrc-gateway.gov\/2012\/08\/22\/taking-the-next-step-building-a-21st-century-digital-government\/.) On October 22, 2012, the NRC confirmed that these customer-facing services are targeted to be optimized for mobile use by May 23, 2013. The NRC will also publish a plan for improving additional existing services by the scheduled date. Then, on January 23, 2013, we added mobile services in support of the 2013 Regulatory Information Conference (RIC), http:\/\/www.nrc.gov\/public-involve\/conference-symposia\/ric\/, to the list of mobile services previously identified to be available by May 23, 2013. The RIC mobile service (and the associated link from the above RIC page) are available periodically in conjunction with the annual RIC. We also augmented the list to include services to support web-based staff access to email, calendaring, and contacts using personally owned mobile devices. This service, which is linked from our For Employees (http:\/\/www.nrc.gov\/employee-info.html) page, replaced the existing item to provide a mobile optimization for the top 5 most-accessed agency web pages.\r\n\r\n\r\nAlso, on October 31, we published an article, entitled \u201cDigital Government and Technology Enhancements,\u201d in the NRC Reporter (our staff newsletter) to provide staff with an update on the status of the NRC\u2019s Digital Government program and an overview of the work being done to leverage our current infrastructure. The article also invited staff to share their thoughts on services that should be given priority to be optimized for mobile use. Staff ideas will aid in development of our report on services.\r\n\r\nIn addition, on December 4, 2012, we responded to a request for comments on the draft Open Data policy. Implementation instructions for 12-month agency deliverables have been deferred to January 2013."}],"multiple":false},{"id":"7.2.1","parent":"7.2.","text":"Report on services","due":"12 months","due_date":"2013\/05\/23","fields":[{"type":"text","name":"7-2-1-name","label":"Service Name","options":[],"value":["2013 Regulatory Information Conference (RIC) Mobile Agenda","Bring Your Own Device (BYOD)"]},{"type":"textarea","name":"7-2-1-description","label":"Service Description","options":[],"value":["The RIC mobile agenda is available periodically in conjunction with the annual RIC.  Through this service, RIC participants have the option to access the conference program agenda containing speaker, poster, and tabletop information from their personal mobile devices.","A mobile application that offers a collection of web-based services to support NRC staff access to agency email, calendaring, and contacts using personally owned mobile devices."]},{"type":"select","name":"7-2-1-scope","label":"System Scope","options":[{"label":"Internal","value":"internal"},{"label":"External","value":"external"},{"label":"Both","value":"both"}],"value":["both","internal"]},{"type":"text","name":"7-2-1-customers","label":"Primary customers","options":[],"value":["NRC affiliates and NRC staff","NRC staff"]},{"type":"text","name":"7-2-1-uii","label":"Unique Investment Identifier","options":[],"value":["429-000006700","429-000006709"]},{"type":"text","name":"7-2-1-url","label":"URL of service","options":[],"value":["https:\/\/ric.nrc-gateway.gov\/m","http:\/\/www.nrc.gov\/employee-info.html"]}],"multiple":true}]}