Frequently Asked Questions About the OIG Hotline
On this page:
- How do I contact the OIG Hotline?
- What is the purpose of the Hotline?
- Who operates the Hotline?
- When should you report your concern?
- What should be reported?
- What can you expect when you call the Hotline?
- How is the information handled?
How do I contact the OIG Hotline?
|TDD:||7-1-1 or 1-800-201-7165|
|Write:||U.S. Nuclear Regulatory Commission
Office of the Inspector General
Mail Stop O5-E13
11555 Rockville Pike
Rockville, MD 20852
What is the purpose of the Hotline?
The Hotline is set up for the use of all individuals to report fraud, waste, abuse, or wrongdoing by calling, writing, or using the new online form.
Who operates the Hotline?
The Office of the Inspector General at the U.S. Nuclear Regulatory Commission, Washington, D.C. The Hotline is answered by well-trained Hotline operators who are skilled at obtaining information about fraud, waste, or abuse.
When should you report your concern?
As soon as possible after you believe a reportable incident has occurred. Disclosure should be made as soon as practicable so every detail can be recalled, reported, and delivered to the appropriate individual for action.
Telephone lines are staffed from Monday through Friday, 7:00 a.m. until 4:00 p.m. After hours, you may leave a message and your call will be returned as soon as possible. When returning calls, the Hotline operator never reveals to other persons answering the telephone the purpose of the call. Also, OIG has no way to determine where Hotline calls came from.
Every caller to the Hotline is considered a valuable source of vital information to help combat fraud, waste, or abuse.
What should be reported?
- Contract and procurement irregularities
- Conflicts of interest
- Theft and misuse of property
- Travel fraud
- Time and attendance abuse
- Misuse of government credit card
- Abuse of authority
- Program mismanagement
- Misuse of information technology resources
What can you expect when you call the Hotline?
When you call, you can expect a professional, courteous, and thorough interview by the Hotline operator. You will be asked to provide information that will help the operator establish the facts of the incident (who, what, when, where, and why). Try to remember as many details as you can when communicating your concern to the Hotline operator or through the online form.
During your telephone call, you may remain anonymous or request that your identity be kept confidential. However, depending upon the seriousness of the information provided, the Hotline operator may ask for your name and telephone number or some other way of contacting you in the event more information is needed. The Operator may also give you a Hotline number that you can use to if you would like to call back and learn how the information was handled.
How is the information handled?
An evaluation will be made to determine if action by the NRC/OIG is warranted or if a referral should be made to another agency, to NRC management, or to some other office for their information and action.
We all have to fight fraud, waste, and abuse. Your call may be the one that saves the government millions of dollars or corrects a problem with the agency.